Assistant Director of Housekeeping

Hilton Cincinnati Netherland Plaza
• Cincinnati, OH, US

Posted 1 day ago

The Hilton Cincinnati Netherland Plaza is hiring an Assistant Director of Housekeeping. The hotel assistant housekeeping manager supports the executive housekeeper by supervising daily cleaning operations, inspecting guest rooms, and managing staff.

Daily Operations: Assign tasks to room attendants and house persons, track room cleaning status, and update the front desk.

Quality Control: Inspect guest rooms and public spaces, giving feedback and enforcing cleanliness rules.

Staff Management: Train new hires, mentor team members, and handle scheduling or performance issues.

Inventory & Maintenance: Count cleaning supplies, reorder stock, and report room damage to the engineering team.

Guest Services: Resolve guest complaints and manage lost-and-found items.

Education: High school diploma or GED (a hospitality college degree can replace work experience).

Experience: 1 to 3 years of supervisory work in housekeeping or a hotel environment.

Skills: Strong leadership, clear communication, organization, and basic knowledge of safety rules like OSHA.

A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs.

We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.