Guest Experience Supervisor, Front Desk Lead
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-31
Listing for:
Main & Vine
Full Time
position Listed on 2026-07-31
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Main & Vine in Cincinnati is seeking a Front Desk Supervisor to support the daily operations of the front desk and uphold exceptional guest service standards. This role includes supervising front desk agents, handling guest concerns, and ensuring front office procedures are followed accurately and professionally.
You will lead by example with strong communication, attention to detail, and a commitment to hospitality standards such as eye contact, a smile, and addressing guests by surname.
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