Turndown Attendant (PM Room Attendant

Housekeeping Position

Prepare guest rooms for the night to include turning down the bed linen, closing curtains, placing amenities, etc.

Clean guest rooms and common areas according to standard operating procedures and as assigned by your supervisor

Stock housekeeping carts with all necessary supplies including linen, cleaning rags, and guest room amenities

Complete turndown services to all in-house guest rooms in accordance with hotel standards

Complete any guest requests in a timely fashion

Maintain cleanliness of guest corridors and back of house throughout the shift

Maintain organization of storage areas and replenish supplies as needed

Assist with responsibilities and duties of laundry services during need periods

Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals

Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.

Assist in the implementation of special projects

Possess knowledge of all guest services and amenities

Greet all guests in close proximity and make each feel important by providing a genuine welcome

Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

We are proud to offer competitive wages and the following benefits for full-time employees:

Up to 3 weeks paid time off annually

50% off discount at most New Waterloo restaurants

Health, vision + dental benefits

401K matching

Paid holidays

Volunteer pay

Tuition reimbursement

Referral bonuses

Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.