Guest Experience Specialist - Front Desk | Hotel Discounts
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-08-12
Listing for:
Hei Hotels Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The Westin Cincinnati is hiring a Front Desk Agent to assist guests with arrival and departure, check-in/out, and information on local attractions. You will input and retrieve guest data using the property management system and handle payments. Hotel experience is preferred.
The role requires customer service excellence, clear communication, and the ability to remain calm during busy periods. We offer competitive pay, benefits, and a supportive team within HEI Hotels & Resorts, with
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