Hospitality Specialist

Job Description

We’re looking for energetic, outgoing, and friendly people to promote positive guest relations and maintain total guest satisfaction in a professional manner. They must be a positive, consistent, and goal‑oriented role model for other staff members. Applicant must be dedicated to providing genuine hospitality to all guests and team members, using interpersonal skills to anticipate needs and help create unforgettable memories for guests.

Leadership capability, attention to detail, professional composure, and remaining calm under pressure are attributes that would make you great at this job.

As a hospitality specialist you’ll be the first and last person our guests interact with when they dine with us. You’ll greet them with a warm smile and wish them a good night as they leave the establishment. Other duties include taking reservations over the phone, bringing guests to their table, and ensuring that guests are greeted by their server in a timely manner.

You’ll also prepare retail packages (e.g., balloon and rose packages) for guests ahead of their reservation time.

Responsibilities include:

• Taking reservations over the phone.
• Bringing guests to their table.
• Ensuring timely greeting by staff.
• Preparing retail packages in advance of reservations.

Full‑time, Part‑time

• Pay: $16.50–$17.50 per hour with review and possible raise after 30 days.
• Employee discount: 50% off a dinner for two.

• Employee discount.
• Flexible schedule.

• 10 hour shift.
• 8 hour shift.
• Day shift.

• Cincinnati, OH 45249 – required.
• Reliable transportation – required.

Must relocate to Cincinnati, OH 45249 before starting work.

11023 Montgomery Rd., Cincinnati, OH 45249.

In person