Banquet Server | Hotel Celare, Marriott Tribute Portfolio

Banquet Server | Hotel Celare, a Marriott Tribute Portfolio Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Greet guests as they arrive and assist them with seating at tables.
• Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Other duties as assigned.

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• Serv Safe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotels is excited to offer an incredible opportunity to join the team at Hotel Celare, A Marriott Tribute Portfolio Hotel
—a one-of-a-kind destination where contemporary design, vibrant energy, and exceptional hospitality come together.

Located in The District at Clifton Heights
, overlooking the University of Cincinnati and just minutes from downtown, Hotel Celare sits at the center of Cincinnati's thriving innovation corridor. Surrounded by culture, creativity, dining, and entertainment, our hotel offers guests a unique experience inspired by curiosity, connection, and discovery.

From our dynamic lobby and beautifully designed guest spaces to flexible event venues that open onto a stunning wraparound terrace, every detail of Hotel Celare has been thoughtfully crafted to create memorable experiences. Guests and locals alike can enjoy exceptional dining at The Vick Rooftop Bar and Iris Café
, relax in our stylish gathering spaces, or recharge in our 24/7 fitness center before exploring everything the surrounding neighborhood has to offer.

At Shaner Hotels
, we believe our associates are the key to delivering extraordinary hospitality. Whether you're beginning your hospitality career or looking for your next opportunity to grow, Hotel Celare offers a collaborative environment where innovation, service excellence, and professional development thrive.

Be part of one of Cincinnati's most exciting hospitality destinations. Join the team at Hotel Celare and discover a career where every day is an opportunity to explore, connect, and create unforgettable guest experiences.

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties
, representing over 8,000 guest rooms across 14 states and three countries
.…