Human Resources Generalist

The HR Generalist is the operational heart of the people function at King City Gardens, supporting the full employee lifecycle across licensed cannabis cultivation and retail operations. Reporting to the Director of HR, this role is the go‑to partner for managers and employees alike—handling everything from recruitment and credentialing through workplace investigations and offboarding. Compliance with Ohio Division of Cannabis Control (DCC) requirements, Ohio Administrative Code 1301:18, and applicable employment law is woven into every facet of this position.

• Lead full‑cycle recruitment for cultivation, production, packaging, retail, and administrative roles—from job posting through signed offer letter.
• Administer I‑9 employment eligibility verification in strict compliance with federal law.
• Coordinate Ohio DCC background screening and employee credentialing for all new hires; maintain a live tracker of credential status and expiration dates.
• Design and facilitate structured onboarding that includes regulatory compliance orientation, METRC seed‑to‑sale awareness, and Ohio Administrative Code 1301:18 overview.
• Partner with department leads to ensure role‑specific safety and SOP training is completed before unsupervised duties begin.

• Serve as a trusted, confidential resource for employee concerns, questions, and workplace issues.
• Coach managers through performance improvement plans (PIPs), corrective actions, and disciplinary processes consistent with Ohio employment law and company policy.
• Conduct stay interviews and exit interviews; synthesize turnover data into actionable retention recommendations presented to the Director of HR.
• Promote an equitable, respectful, and psychologically safe work environment across all departments and shifts.

• Conduct thorough, impartial investigations into allegations of harassment, discrimination, workplace misconduct, policy violations, and interpersonal conflict.
• Develop investigation plans, gather and preserve evidence, conduct structured interviews with complainants, respondents, and witnesses, and maintain detailed documentation throughout.
• Prepare clear, objective investigation reports with findings and recommended remedial action; present conclusions to the Director of HR and relevant leadership.
• Ensure all investigations comply with federal and Ohio employment law, DCC regulatory requirements, and company investigation protocols.
• Coordinate with legal counsel when allegations carry legal exposure or require escalation.
• Monitor corrective actions post‑investigation and track outcomes to identify systemic patterns requiring policy or training intervention.

• Maintain accurate, confidential personnel files including DCC credential documentation, training certifications, and disciplinary records.
• Ensure HR policies, job descriptions, offer letters, and employment agreements comply with Ohio cannabis regulations and applicable federal and state law (FLSA, ADA, FMLA, EEO, OSHA).
• Proactively track and communicate DCC employee license renewal timelines to employees and supervisors.
• Develop, update, and distribute HR policies, employee handbooks, and SOPs in coordination with the Director of HR.
• Support DCC regulatory inspections and internal audits by producing accurate, organized HR records on request.

• Administer benefits enrollment, changes, and terminations; serve as the employee‑facing point of contact for health, dental, vision, and ancillary benefit questions.
• Collaborate with payroll to ensure accurate processing of timekeeping, wage changes, and employment status updates.
• Manage leave administration including FMLA, Ohio‑mandated leave, and company leave of absence policies.

• Coordinate mandatory compliance training including DCC regulatory updates, anti‑harassment, workplace safety, and investigation‑awareness programs.
• Maintain training completion records across all departments; surface gaps to department leadership and the Director of HR.
• Support managers in building team capability through HR best practices, coaching…