Senior Benefits Analyst

Senior Employee Benefits Analyst About the Role

This position is responsible for administering select benefit and time‑away programs in compliance with federal and state regulations as well as bank policies. It researches, analyzes, and evaluates existing benefit and time‑away policies and prevailing practices among similar organizations to recommend changes or develop new plans that establish more competitive and compliant programs in assigned areas.

Accountable for risk management by openly exchanging ideas, elevating concerns, and strictly following all policies and procedures. The role ensures a positive employee experience and achieves results by consistently identifying, assessing, managing, monitoring, and reporting all types of risks while operating within the bank’s risk appetite.

• Manage the Bank’s Worker's Compensation program and policies across all states in which the Bank has a presence, including a self‑insured Ohio employer program.
• Assist in managing the Bank’s Leave and Time‑Away programs, including STD, LTD, FMLA, Paid Parental Leave, and other related programs.
• Design and evaluate benefit and time‑away programs and insurance policies to ensure they are current regarding processes, procedures, and industry trends, and comply with all legal and regulatory requirements.
• Participate in contract and policy review and renewal processes for applicable programs and insurance contracts/policies.
• Analyze worker’s compensation claims experience and utilization patterns for cost control and risk‑assessment factors.
• Work with the compensation carrier to perform annual retrospective audits.
• Participate in the RFP process, including development of specifications, summaries, experience data, and analysis of responses.
• Manage implementation of new vendors, carriers, and programs, reviewing policies, contracts, and plan documents (SPD’s, Certificates of Coverage, etc.).
• Collaborate with HRIT and HR Operations to set up and ensure applicable benefit plans are administered appropriately.
• Coordinate with legal counsel regarding the disposition of workers’ compensation claims.
• Complete necessary regulatory filings for worker’s compensation programs, including filings for the Ohio self‑insured program.
• Review and coordinate employee communications, ensuring consistency with plan documents and policies.
• Liaise with outsourced vendors and insurance carriers for claims review, auditing, and billing.
• Manage vendor financial billing processes to ensure accuracy and timely payment.
• Resolve non‑routine problems and evaluate new approaches to current processes and issues.
• Collaborate with insurance carriers and internal partners to perform worker’s compensation environment/site assessments of Bank locations.
• Assist with administrative and conversion tasks when companies are acquired or divested, including termination of acquired company plans.
• Ensure quality service and accurate administration of plans through third‑party vendor management and performance guarantees.
• Manage third‑party administrators (TPAs) in resolving escalated issues, including appeals, plan design, benefits, data interface files, reporting, and billing.

• Bachelor’s degree in Human Resources, Finance, or related field preferred.
• 5–10 years of related experience.
• Minimum of 2 years direct experience administering an Ohio self‑insured employer worker’s compensation program.
• HR/Benefits or Risk Management/Insurance certification(s) preferred.
• Knowledge of benefit and insurance terminology and applicable law (ERISA, FMLA, FLSA, USERRA, COBRA, HIPAA, State Worker’s Compensation, etc.).
• Strong written and oral communication skills.
• Comfortable with public speaking.
• Attention to accuracy and detail.
• Strong analytical and problem‑solving abilities.
• Strong interpersonal skills and ability to work in a team environment.
• Ability to work independently with multiple tasks.
• Proficiency in HRIS systems usage, preferably Workday.
• Proficiency in risk management information systems (RMIS).
• Proficiency with Microsoft Office 365 (Excel, Word, PowerPoint, Teams, etc.).

The…