Manager Employee Relations

Employee Relations Manager

Tri Health is looking for an experienced Employee Relations Manager to lead a team focused on creating a positive, compliant, and engaging workplace experience for our team members and providers. In this role, you'll serve as a trusted advisor to leaders, guide complex employee relations matters, oversee workplace investigations, and help develop leaders' capabilities in performance management, conflict resolution, and workplace conduct.

This is an opportunity for a strategic and people-focused HR leader to influence culture, strengthen leader effectiveness, mitigate organizational risk, and elevate the employee experience across Tri Health. If you're energized by leading teams, navigating complex challenges, and helping leaders and team members thrive, we invite you to join us in shaping the future of our workforce.

Location:

Tri Health Corporate Offices Baldwin

Schedule:

Full-time position: 80-hours bi-weekly Day shift

Incentives & Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Requirements:

Bachelor's Degree in Human Resources, business, or related fields;
Equivalent experience accepted in lieu of degree HR generalist Facilitation Presentation Consulting skills Powerpoint Excel Access HRIS Data Analysis 10+ years Professional experience

Job Overview:
The Manager, Employee Relations reports to the Vice President, Human Resources Business Partner and Team Member Relations is a resource to team members and leaders identifying needs and solutions to resolve day-to-day employee relation issues. A Center of Expertise role will partner closely with legal, and risk management in fulfilling unemployment, subpoena, and/or mitigation needs

Job Responsibilities:

Lead and manage the Team Member and Provider Relations function, including daily operations, work prioritization, case assignment, escalation support, and team member development. Coach and develop direct reports by providing clear expectations, timely feedback, performance support, professional development, and ongoing capability building in team member and provider relations practices. Maintain a strong service orientation and partnership approach while ensuring accountability, confidentiality, consistency, and alignment with Tri Health's mission, values, leadership competencies, and ALWAYS Behaviors.

Provide expert consultation to leaders, Human Resources partners, and other stakeholders on team member and provider relations matters, policy interpretation, corrective action, performance concerns, workplace investigations, and conflict resolution. Support leader education and capability building by developing or facilitating training, tools, talking points, and resources related to employee relations, corrective action, documentation, policy application, and workplace conduct expectations. Ensure team member and provider relations cases are addressed in a timely, consistent, objective, and legally compliant manner, with appropriate documentation and alignment to organizational policy and practice.

Provide guidance on complex workplace investigations, ensuring thorough fact-finding, appropriate confidentiality, sound recommendations, and clear communication of outcomes. Partner closely with Legal, Compliance, Risk Management, Security, Leave of Absence, HR Business Partners, and operational leaders to mitigate employment risk and support effective resolution of sensitive issues. Provide oversight and support for unemployment claims, subpoenas, employment-related documentation requests, and other risk-related processes requiring accurate and timely response.

Identify trends, recurring concerns, policy gaps, documentation issues, and leader capability needs through case data, themes, and stakeholder feedback; recommend proactive solutions to improve workplace culture and reduce risk.

Other job-related information:
Direct Report FTEs = 3-9 team members Other position-related requirements:
Frequent communication and support to Regional SVP's and BU Presidents, ensuring system alignment when necessary and collaboration across the regions by the HRBP's to leverage success across regions

Working Conditions:

Climbing
- Rarely Concentrating
- Consistently Continuous Learning
- Consistently Hearing:
Conversation
- Consistently Interpersonal Communication
- Consistently Kneeling
- Rarely Lifting