Human Resources Analyst

Knowledge of:

• Principles and procedures associated with Human Resources, such as: recruitment, selection, training, compensation and benefits, labor relations and negotiations, workforce development, organizational design and development, employee relations and HR information systems.
• Principles and processes for providing customer and personalized services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Business and management principles involved in strategic planning, resource allocation, human resources modeling, and quality improvement methods.
• Communication and dissemination techniques and methods. This includes alternative ways to provide information.
• Microsoft Office products to include Word, Powerpoint, Excel, Visio, Outlook and other HR related systems.
• Federal and state employment related laws and regulations; specifically, EEO, ADA, FMLA, Uniform Guidelines on Employee Selection, and Labor Relations.
• Conflict resolution and negotiation techniques.

Federal and state employment related laws and regulations; specifically, EEO, ADA, FMLA, Uniform Guidelines on Employee Selection, and Labor Relations.

• Understand written sentences and paragraphs in work related documents.
• Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communicate effectively in writing as appropriate for the needs of the audience.
• Monitor/assess performance of yourself, other individuals, or organizations to recommend improvements.
• Actively look for ways to assist employees and/or customers.
• Identify complex problems and review related information to develop and evaluate options and recommend solutions.
• Bring others together and try to reconcile differences.
• Persuade others to change their minds or behaviors.
• Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Determine how a system/process should work and how changes in conditions, operations, and the environment will affect outcomes.
• Operate personal computers, calculators, copiers, and other office related equipment.

• Process complex information while maintaining attention to detail.
• Communicate clearly and concisely, both orally and in writing.
• Prioritize work; manage time to meet deadlines.
• Make decisions based on data analysis and observation.
• Interpret, explain and apply pertinent City, state and federal laws, regulations, ordinances, policies and procedures; interpret and apply rules of contract compliance.
• Apply various criteria to evaluate contract bids and recommend selections (as assigned).
• Maintain confidentiality. Perform complex analyses of problems related to assigned area of responsibility.
• Formulate solutions to complex problems related to assigned area of responsibility.
• Resolve disputes; negotiate compromises; negotiate union contract agreements.
• Manage and supervise subordinate personnel (as appropriate).

Each applicant must have a Bachelor's degree from an accredited college or university in the following areas: human resources, industrial relations, business administration, public administration, psychology, or a closely related field.

• Possession of, or ability to obtain, a valid Ohio driver's license may be required.

Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; automobile travel within the City may be required.

Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; general manual dexterity required; must be able to operate assigned vehicle

• Interpret and explain human resources policies, procedures, laws, standards, labor agreements, or regulations.
• Address employee relation issues, such as harassment/discrimination allegations, work complaints, or other employee concerns.
• Maintain knowledge of Equal Employee Opportunity (EEO),…