HR & Payroll Generalist

Company Description

QQR Logistics and QQR Transport keep critical freight moving for supply chains that can’t afford to stop. QQR brings disciplined execution to complex supply chains across automotive, manufacturing, pharmaceutical, aerospace, energy, and other key industries — throughout North America and across major U.S.–Canada and U.S.–Mexico cross-border lanes.

This role supports both QQR Transport, an asset-based carrier that operates its own fleet, running full-truckload (FTL) freight in dry van, bulk, and open deck modalities, and QQR Logistics, our freight brokerage. QQR is building its team in Cincinnati, Ohio and looking for experienced professionals ready to grow their careers.

An individual candidate’s placement within a range will be based on relevant work experience, demonstrated skills, and applicable education or professional training. Salary range for this position is $50,000 to $70,000.

We are seeking an experienced HR & Payroll Generalist to own Human Resources and payroll for QQR’s office staff and driver workforce. You’ll handle the full range of generalist HR work — recruiting support, onboarding, benefits, employee relations, compliance, and HR filings. You will work closely with our payroll services, own full weekly and biweekly payroll ensuring accuracy and on-time payroll for both office staff and drivers.

Driver pay, which is calculated differently than standard hourly or salaried pay (mileage, load/settlement, detention, layover, and per diem). You will work closely with our payroll services to ensure

You will manage QQR’s applicant tracking system (ATS), own the day-to-day Paychex PEO relationship, and partner directly with Finance, Accounting, Executives, and department managers across the company to meet hiring goals and build an efficient, engaged, high-retention team. QQR is scaling fast as a startup through organic growth and acquisitions to several hundred employees, and this person will help build the HR department including hiring future HR support as we grow.

You’ll be the first call a driver makes when a paycheck looks off, and the first call any employee makes with HR and payroll questions.

Serve as a trusted, first-line HR resource for QQR office staff and driver associates, answering questions on policy, benefits, and pay

Own and administer QQR’s applicant tracking system (ATS) for all job posting management, candidate pipeline hygiene, and reporting and coordinate interviews, onboarding and offboarding

Own the Paychex PEO relationship end-to-end: day-to-day administration, benefits and payroll coordination through the PEO, issue resolution, renewals, and service escalations

Partner with executives and department managers across the company to meet hiring goals — identify candidates, screen applicants, and coordinate and assist with interviews for office and driver positions

Work closely with the CDL Driver Recruiter and Safety Managers on driver hiring, orientation, and onboarding — ensuring smooth handoffs from offer through first day and complete, audit-ready documentation

Support full-cycle recruiting and onboarding to help each department build an efficient, well-staffed team

Administer benefits enrollment and leave management (FMLA, workers’ comp, disability), and respond to related employee questions

Provide policy guidance; develop, maintain, and manage HR policies and procedures that stay current with federal and state employment law

Own HR compliance and required filings (e.g., federal/state reporting, postings, ACA-related items handled with the PEO)

Maintain accurate, compliant personnel records and HRIS data; run periodic audits to catch and correct discrepancies

Partner with Safety and Operations on driver qualification file (DQF) documentation required under FMCSA regulations

Support employee relations matters and investigations with appropriate discretion and documentation

Own HR and employment SOPs including the creation of documents, and maintain standard operating procedures for hiring, onboarding, offboarding, payroll, leave, and other HR processes so they scale with QQR’s growth and…