Human Resources Intern

At First Student, our people are at the heart of everything we do. We are seeking a motivated, creative, and detail-oriented HR & Marketing Communications Intern to support employee experience, retention, engagement, recognition, and internal communications initiatives that help inform, connect, and celebrate our teams.

This internship is a great opportunity for a student or early-career professional who wants to learn how Human Resources and Marketing Communications work together to support employees across a large, purpose-driven organization. The intern will gain hands-on experience assisting with HR programs, communication planning, content creation, project coordination, and employee-facing materials while working closely with HR and communications partners.

Key Responsibilities

Human Resources Support

• Support employee experience initiatives focused on engagement, retention, recognition, connection, and belonging.
• Assist with HR programs, events, meetings, project timelines, and follow-up activities that support our employees and leaders.
• Help prepare employee-facing resources, guides, FAQs, toolkits, and communications that are clear, practical, and easy to use.
• Research HR best practices, employee engagement trends, and communication approaches that support a strong team culture.
• Assist with organizing survey feedback, participation data, recognition updates, or other HR program information to support action planning and continuous improvement.
• Maintain organized project files, trackers, and documentation to help HR programs run smoothly and on time.

Marketing Communications Support

• Draft, edit, and proofread internal communications, newsletters, announcements, leader messages, and employee updates that are clear, engaging, and aligned to First Student’s voice.
• Support content development for digital channels, employee communication platforms, presentations, campaign materials, and recognition communications.
• Help create audience-friendly messaging that connects employees to HR programs, company updates, and opportunities to share their voice.
• Partner with HR and Marketing Communications team members to gather information, organize content, and shape key messages for employee audiences.
• Assist with basic design or layout support for flyers, one-pagers, PowerPoint slides, and communication assets that are simple, visual, and easy to understand.
• Track communication requests, deadlines, approvals, and distribution needs to help ensure timely delivery.
• Bring creative ideas that help improve employee awareness, participation, and engagement in HR programs and communications.

Qualifications

• Currently pursuing a degree in Human Resources, Communications, Marketing, Public Relations, Business, or a related field.
• Strong writing, editing, proofreading, and verbal communication skills with the ability to make information clear and employee-friendly.
• Comfortable using Microsoft Word, PowerPoint, Excel, Outlook, and Teams; experience with Canva or similar design tools is a plus.
• Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines.
• Creative, curious, dependable, and willing to learn in a fast-paced, collaborative team environment.
• Ability to handle information professionally and maintain confidentiality when supporting HR-related work.
• Positive attitude, service mindset, and interest in employee engagement, workplace culture, and communications that support frontline and office-based teams.

What the Intern Will Gain

• Hands-on experience supporting HR, employee experience, and internal communications initiatives in a large, service-focused organization.
• Exposure to employee engagement, retention, recognition, onboarding, change communication, and program…