Systems Administrator , ERP, Digital Technology Solutions

Job Overview

Responsible for maintaining the on-going reliability, performance, management, and support of ERP application environments supporting education, research, administrative, and other activities.

• Work on multiple, moderate to high complex projects as a project team member.
• Maintain ERP systems and applications, supporting and training users for ERP system(s) and applications usage.
• Create and share technical estimates and operational requirements to enable accurate planning with realistic timelines.
• Support integration of changes in test, preproduction, and production environments.
• Evaluate problems and determine the required course of action.
• Perform ERP module installations for upgrades and patches and log all technical upgrade steps.
• Work with Business Systems Analysts, Dev Ops engineers, database administrators, and ERP programming staff in coordinating system-wide updates, fixes, and upgrades.
• Ensure the performance and reliability of ERP systems.
• Respond to escalated system problems.
• Monitor and maintain a comprehensive set of performance metrics for all system features.
• Maintain history reports, identify and address reoccurring problems.
• Create and review checklists of standard operating procedures looking for continued ways to improve procedures to save time and money.
• Participate in peer knowledge sharing groups.
• Prepare documentation for customer support, such as server and client hardware/software configurations.
• Research and evaluate emerging ERP technologies.
• Perform related duties based on departmental need. This job description can be changed at any time.

• Bachelor's Degree in Computer Science, Information Systems, or related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

• Two (2) years of business and/or ERP implementation experience.
• Experience with systems and database administration.
• Skilled in multiple technical environments and knowledge of a specific business area.

Office environment/no specific unusual physical or environmental demands.

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Highlights include:
Comprehensive Tuition Remission, Robust Retirement Plans, Real Work-Life Balance, Competitive salary based on experience, Comprehensive health coverage (medical, dental, vision, prescription), Flexible spending accounts & wellness programs, Professional development & mentorship opportunities.

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.