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HelpDesk/Support Technical Support

Campus IT Helpdesk Associate - Student Tech Support

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: New River Community College
Part Time, Apprenticeship/Internship position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A community college in Ohio seeks a friendly IT support professional to assist students and faculty with technical issues at helpdesk counters and online. The role requires strong communication, customer service skills, and basic technical knowledge of Windows/macOS and M365 apps. Responsibilities include troubleshooting various tech issues, managing support tickets via Service Now, and contributing to knowledge documentation. The position is on-site and part-time, ideal for UC students looking to gain IT experience.
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Position Requirements
10+ Years work experience
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