D365 CRM Support Lead

Job Description

Must Have Technical/Functional

Skills:

Strong background in application development, troubleshooting, maintenance and support, with expertise in Dynamics 365 CRM, SSRS. Provide ongoing support and maintenance for Dynamics 365 CRM (Customer Service and Field Service Modules).

• Strong knowledge in Customization, Configuration of D365 CRM
• Knowledge in XRM toolbox, Java Script
• Knowledge Azure Data Factory
• Managing Azure Devops Pipelines
• Understanding of software development lifecycle (SDLC) and Agile methodologies.
• Strong problem-solving skills and the ability to handle multiple tasks and deadlines.
• Excellent communication skills to work effectively with business users and technical teams.
• Experience with other Dynamics 365 modules.
• Certification in Microsoft Dynamics 365 or related technologies.
• Knowledge of Azure Data Factory, Power Platform, Power Automate, Power BI, or other cloud platforms is a plus

Salary Range $130,000-$150,000 year

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

BACHELOR OF COMPUTER SCIENCE