Field Services Technician

Field Services Technician

Location:

Cincinnati, OH, United States

Salary Range: USD 34–38 Hourly

Date Posted:
Feb 21, 2026

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Follow Zones, LLC on Twitter @Zones, and Linked In and Facebook.

Assignment Duration: 6 month duration (Subject to change based on business needs)

As a Field Services Technician, you will provide hardware/software/structure cabling technical service and support, installation, configuration, and problem resolution in a PC/network/infrastructure environment. You will complete proper inventory and asset recording processes prior to and during delivery and complete appropriate paperwork as required for customer acceptance. On a daily basis you will travel to customer locations, so a flexible work schedule is a must.

• Install,configureand support new hardware and software infrastructure.
• Ensure that hardware and software systems are maintained.
• Provide technical support to users with very different levels of IT knowledge and competence.
• Create work instructions and installation documentation.
• Act as the liaison between the Zones team and the customer
• Travel to customer locations and possess a flexible work schedule, this will require overnight stays.
• Will be responsible for own vehicle with mileage reimbursement.
• Provide own cell phone (monthly company reimbursement)
• Other duties as assigned.

• High School diploma or equivalent. Associate’s degree preferred and at least 5 years’ experience with PC systems, related peripherals, structure cabling, and common software programs and Operating Systems.
• A+ certification
• Ability to travel up to 75% (including a weekend departure, traveling during off-hours, and frequent overnight stays)
• Retail and Point of Sale experience
• Experience with Way station, Restaurant Builder, NewPOS
• OTP/STP training preferred.
• Server and Network rack and stack and connectivity
• Familiarity with standard Windows O/S and Office suites.
• Apple iOS knowledge
• Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer, including vendor warranties.
• Ability to perform final configuration tasks on customer premises.
• 5+ years’ experience with desktop/laptop hardware.
• 5+ years’ experience with structure cabling.
• Digital Signage experience desired
• Excellent customer service and communication skills.

EEO statements:

Zones is an Equal Employment Opportunity Employer.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.