Systems Administrator , ERP, Digital Technology Solutions

Current UC employees must apply internally via Success Factors.

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting. The New York Times has called “the most ambitious campus design program in the country.” UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co‑op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more .

UC is a mission‑driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Responsible for maintaining the on‑going reliability, performance, management, and support of ERP application environments supporting education, research, administrative, and other activities.

• Work on multiple, moderate to high complex projects as a project team member.
• Maintain ERP systems and applications, supporting and training users for ERP system(s) and applications usage.
• Create and share technical estimates and operational requirements to enable accurate planning with realistic timelines.
• Support integration of changes in test, preproduction, and production environments.
• Evaluate problems and determine the required course of action.
• Perform ERP module installations for upgrades and patches and log all technical upgrade steps.
• Work with Business Systems Analysts, Dev Ops engineers, database administrators, and ERP programming staff in coordinating system‐wide updates, fixes, and upgrades.
• Ensure the performance and reliability of ERP systems.
• Respond to escalated system problems.
• Monitor and maintain a comprehensive set of performance metrics for all system features.
• Maintain history reports, identify and address recurring problems.
• Create and review checklists of standard operating procedures looking for continued ways to improve procedures to save time and money.
• Participate in peer knowledge sharing groups.
• Prepare documentation for customer support, such as server and client hardware/software configurations.
• Research and evaluate emerging ERP technologies.
• Perform related duties based on departmental need. This job description can be changed at any time.

• Bachelor’s Degree in Computer Science, Information Systems, or related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

• Two (2) years of business and/or ERP implementation experience.
• Experience with systems and database administration.
• Skilled in multiple technical environments and knowledge of a specific business area.

• Office environment/no specific unusual physical or environmental demands.

UC offers an exceptional benefits package designed to support your well‑being, financial security, and work‑life balance. (UC Benefits Link) Highlights include:

• Salary/Hourly Pay Rate Information: [[]]
• Comprehensive Tuition Remission: UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
• Robust Retirement Plans:
  As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
• Real Work‑Life Balance: UC prioritizes work‑life balance with a generous time‑off policy, including:
  • Vacation…