EMR Analyst II - Epic Beaker; Pathology

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Join a team transforming the future of diagnostics at one of the nation’s top pediatric medical centers. As an Analyst, you’ll play a pivotal role in optimizing laboratory workflows, enhancing data integrity, and ensuring clinicians have the tools they need to deliver world-class patient care. If you thrive in complex problem-solving, love partnering with clinical and technical teams, and want your work to directly improve the lives of children and families, this is the opportunity to make a measurable impact.

• Analyze, design, implement, and maintain moderately complex systems that greatly improves clinical care and patient management.
• Support system testing.
• Document testing outcomes.
• Work to develop technical solutions.
• Utilize development lifecycle process, operating procedures, and documentation to implement and support system solutions.
• Where applicable, collaborate on the scheduling of the applicable clinical systems training and build environments to ensure currency and usability to support end user training.
• Independently develops educational technology content for applicable use.
• Recommends opportunities for and participates in process improvement to advance education and learning processes, content tracking, content review and revision.
• Drives the use of multivariate learning modalities to cover the adult learning spectrum and clinical system education need.

• Take ownership of tasks with sense of urgency and drive them to completion.
• Take initiative and know what needs to be done.
• Communicate to supervisor regarding overall issues, roadblocks.
• Identify the appropriate resources needed to complete small/medium projects.
• Support the communication on project-related issues and developments.
• Work with cross functional teams.
• Attend and participate in design and leadership team meetings for the various clinical applications deployed throughout the hospital.
• Consult with end users to ensure that clinical system applications and accompanying training programs and materials support global and unique patient care delivery processes.
• Network with internal and external experts to identify best practices for clinical system use and training.
• Promote use of industry best practice tools for efficiency and inno

• Maintain currency in the field by participating in educational opportunities provided by vendor and other customer connections.
• Conduct and participate in instructional sessions.
• Use knowledge to improve skills.
• Develop and maintain positive relationships, both internal and external to CCHMC.
• Motivate people and encourage teamwork.
• Work well with others and fosters a positive team environment.
• Prepare oral and written presentations.

• Support/and or lead the design, development, and implementation of new and enhanced application requests.
• Support and/or lead project plans and other project-related documentation for moderately complex projects.
• Determine the scope of moderately complex projects.
• Coordinate the appropriate resources needed.
• Prioritize, organize, and complete assigned tasks and associated documentation upon from supervisor or customers.
• Seek the appropriate resources needed for activities.
• Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues.
• Effectively works with cross functional teams to ensure proper integration.
• Consult with and support the end user community to develop and validate requirements for system solutions.

• Develop collaborative professional relationships with customer group and key stakeholders.
• Demonstrates advanced troubleshooting skills.
• Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.
• Independently critically thinks to work through details of a problem to reach a positive solution.
• Plan and execute the support for a user base through clinical system training and the creation and curation of…