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IT Support HelpDesk/Support

Entry-Level IT Service Desk Analyst – Banking Support

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: WesBanco
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial services institution in Cincinnati is seeking an entry-level Support Analyst Level 1 for the IT Service Desk. This position requires providing first-contact technical support to end users, handling common workstation issues, and maintaining documentation for incidents and requests. Candidates should have a high school diploma, possess excellent customer service skills, and demonstrate basic knowledge of IT environments. The role includes on-call responsibilities and compliance training within a highly regulated industry.
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