ERP Functional Application Specialist

Scope of Job

The ERP Functional Application Specialist – Supply Chain is a functional resource that oversees process analysis, solution design, configuration and advanced support for the global ERP solution for Baxters. The role works with IT and business stakeholders alike to ensure following the industry’s best practice and maximization of investment in the ERP. This is a highly collaborative individual with vast ERP functional and practical expertise in (in particular) Supply Chain and other manufacturing disciplines as well as basic technical aptitude to design and implement complex solutions that solve business problems in scalable and secure ways.

This individual looks for opportunities to improve performance and save costs as related to the ERP and functional processes and presents data to back decisions for pursuing improvements and proof of improved utilization.

• Analyzes and documents business processes to identify opportunities for improvement. Determines methods of measuring efficiency and ERP utilization to drive process improvements. Proposes improvements to process and configuration within the ERP.
• Writes business cases to inform decision making and investment justification. Thoroughly understands manufacturing process inputs and outputs. Collaborates with stakeholders to deeply understand and form detailed problem statements. Defines the benefits of (or detriment of not) solving business problems and conveys risk. Translates business need into functional ERP requirements.
• Proposes solutions to business problems based on functional requirements. Collaborates with other technical roles to plan for the implementation of complex solutions. Defines clear goals for process transformation. Assists IT leadership with prioritizing and creating product roadmap plans for reporting to business leadership.
• Oversees the direct configuration of, but also collaborates with technical ERP resources, Master Data, and business contacts to oversee smooth, effective, scalable, and secure implementations. Oversees project progress for complex implementations. Facilitates the timely delivery of minor changes and projects.
• Helps the business measure and improve their efficiency with effective reporting. Consults with integrations team members on ERP data.
• Provides direct end user support on best practice and functional use of the ERP. Provides training and creates reusable resources for the service desk to support end users basic function on the ERP. Identifies and delegates support tasks to the service desk. Builds successful relationships in IT and out in the business.
• Continuously assesses and improves processes in the business and within IT. Plans for product enhancements, upgrades, and migrations.
• Ensures that all proposals and changes are consistent with Baxters security policies and industry best practice. Minimizes liability, technical debt, and risk to business continuity while maximizing compliance, data security, and privacy.
• Collaborates with production and supporting departments to ensure the food safety and quality of our products.
• Performs other duties as assigned.

Required:

Bachelor’s degree in Finance, Supply Chain, Information Systems, or related field.

5+ years of demonstrated experience overseeing all aspects of the change and implementation lifecycle; refining problem statements, writing business cases, developing implementation plans, overseeing implementation, testing, user validation, documentation, and post-implementation support and analysis. Experience with Oracle EBS, MES (ex Factory, MES, Redzone, Maximo), Microsoft Office Suite required. Oracle SQL, PL/SQL, XML, Agile/Scrum Methodologies preferred. Must be willing to travel internationally.

Business Analytics, Business Requirement Gathering, ERP Management, Functional Testing, Process Analysis, Process Improvement, Process Mapping, Process Documentation, Requirement Analysis, Software Requirements Specification, Solution Delivery, ERP Systems, Demand Planning, Inventory Management, Production Planning, Quality Control Testing, Supplier Management, Supply Chain Optimization, Manufacturing Execution System, Project Management, Change Management, Stakeholder Engagement, Strong Communication Skills, Training and Leadership Skills.

Requires prolonged sitting and continuous use of computer. May lift, carry, push, or pull objects up to 10 lbs.