More jobs:
CX Text Analytics Architect; NLP & Taxonomy
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-05-28
Listing for:
Global Payments
Full Time
position Listed on 2026-05-28
Job specializations:
-
IT/Tech
Data Analyst, Data Scientist
Job Description & How to Apply Below
Global Payments is looking for a CX Research & Modeling Analyst in Cincinnati, Ohio. This hybrid role will focus on enhancing Voice of the Customer capabilities through advanced text analytics using NLP and machine learning tools.
You will collaborate with various stakeholders to build scalable systems and ensure insight accuracy, driving customer satisfaction and retention. Required qualifications include a bachelor’s degree and hands-on expertise in relevant analytics tools.
The position offers a competitive salary range of $50,000 - $60,000 based on experience.
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