Manager, PTO Data Systems

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Job Overview

The Manager, PTO Data Systems leads a highly technical, data-driven function responsible for end-to-end research, analysis, and processing of Paid Time Off (PTO), Vacation Pay, Holiday Pay, Personal Pay, and Sick Safe Pay eligibility, grants, and adjustments. The Manager plays a critical role in system readiness, data conversion validation, and cross-system reconciliation, including active participation in the transition to new Absence Management system functionality.

The Manager leverages advanced analytical skills, enterprise-level systems thinking, and a deep understanding of interconnected HRIS environments to ensure the accuracy of time-off data across PTO, absence management, and timekeeping systems. The Manager supports the implementation, stabilization, and post-go-live evaluation of new absence and time-off system configurations by assessing system performance, data integrity, and operational efficiency. The role includes complex data analysis, discrepancy resolution, system testing, compliance support, and collaboration with HRIS, Payroll, Labor Relations, and Total Rewards to improve system reliability and enhance the end-user experience.

What You Will Do

Technical Data Analysis & System Maintenance

* Execute, interpret, and troubleshoot data-driven reports to identify changes in PTO and Sick Safe Pay eligibility, entitlements, and balances with a high level of precision.

* Conduct cross-system data analysis to identify discrepancies, diagnose root cause issues, and surface configuration gaps across PTO, absence management, and timekeeping systems.

* Update and maintain time-off grants in People Soft using advanced knowledge of HRIS data structures, dependencies, and business rules.

* Initiate, validate, and reconcile PTO and absence-related updates, assessing upstream and downstream impacts and executing corrective actions.

* Run and troubleshoot annual and monthly PTO grant processes, ensuring data accuracy and system stability during large-scale updates.

Advanced Research, Troubleshooting & Inquiry Resolution

* Investigate complex and escalated issues related to PTO calculations, Sick Safe Pay rules, IYT Days, Average Hours, carve-outs, and union-specific requirements.

* Perform in-depth data audits using system logs, audit trails, and configuration tables to diagnose issues and recommend solutions.

* Provide clear, policy-aligned technical explanations to internal partners, HR teams, and contact center agents.

* Process union-related updates requiring adjustments to PTO, Vacation, Personal Days, and Sick Pay, ensuring compliance with collective bargaining agreements and system logic.

Compliance, System Testing & Continuous Improvement

* Support system configuration, data validation, regression testing, and scenario-based testing for PTO and Absence Management system implementations, enhancements, and regulatory updates.

* Support the transition to a new Absence Management system, including data mapping, conversion validation, parallel testing, and cross-system reconciliation.

* Evaluate post-implementation performance by analyzing system outputs, processing timelines, error rates, and end-user impact.

* Identify configuration gaps, process inefficiencies, and automation opportunities, and partner with HRIS and stakeholders to drive improvements.

* Validate system logic, accrual rules, eligibility criteria, and integrations to ensure consistent performance across HRIS, absence management, and timekeeping platforms.

* Contribute to continuous improvement efforts by documenting processes, strengthening data controls, supporting audits, and participating in special projects.

General…