Marketing Operations Analyst

About the role

The Marketing Operations Analyst supports the development, optimization and scalability of Marketing Operations by improving the systems, data infrastructure and processes that power marketing execution. This role plays a key part in strengthening marketing data environments, supporting system integrations, administering marketing technology platforms and driving cross-functional initiatives. The Marketing Operations Analyst partners closely with teams serving customers, carriers and employees, bringing structure, accountability and forward-thinking solutions that uphold and elevate TQL standards.

• Competitive base salary
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Exposure at the most senior levels of one of the largest private companies in the U.S.
• Opportunity to sharpen your communications expertise and deepen your business knowledge
• Be part of a Great Place to Work-certified company with 900+ lifetime workplace award wins
• Join an energetic, talented and well-resourced Marketing Department

• Data & Analytics
  • Support the development and ongoing improvement of a reliable, structured marketing data environment that enables smarter decision-making
  • Assist with data integrations across platforms to ensure accuracy, consistency and accessibility
  • Build and maintain dashboards and reports that translate data into clear, actionable insights
  • Help identify opportunities to reduce manual work through automation while improving data quality and governance
  • Partner with team members and stakeholders to gather requirements and support the execution of data and reporting initiatives
  • Assist in tracking progress on assigned work items and help ensure timely completion of deliverables
• Marketing Technology (Mar Tech)
  • Support the day-to-day administration and maintenance of marketing systems to improve performance, efficiency, and user adoption
  • Troubleshoot technical issues and escalate more complex issues to vendors or senior team members as needed
  • Assist in testing and implementing system enhancements and updates to improve marketing capabilities
  • Document processes and maintain system guides to support consistent and scalable practices
  • Coordinate with internal stakeholders to support Mar Tech initiatives, including scheduling, tracking tasks and ensuring follow-up on action items

• Bachelor Degree in Marketing, Business, Analytics, Information Systems or a related field preferred or equivalent combination of education and relevant experience
• 0-1 year of experience or exposure to SQL (writing basic queries, joining tables, or working with datasets through coursework or projects, troubleshooting data issues)
• 0-1 year of experience or exposure to building reports/dashboards (Power BI or similar tools) through coursework, internships, or self-driven projects
• Familiarity with marketing automation platforms, CRM systems, or other Mar Tech tools (through coursework, internships, or academic projects preferred)
• Basic understanding of data integrations, APIs, or how systems connect (exposure preferred, not required)
• Experience working on team-based projects or supporting cross-functional collaboration in academic or internship settings
• Strong analytical and problem-solving skills
• Demonstrates accountability and follows through on assigned tasks
• Naturally curious and eager to learn new systems, tools, and technologies
• Highly organized with strong attention to detail
• Clear communicator who can explain technical concepts to non-technical audiences
• Comfortable working in a collaborative environment and seeking guidance when needed

Where you’ll be: 4289 Ivy Pointe Blvd, Cincinnati OH 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.