ServiceNow Admin/Developer
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-06-02
Listing for:
Sogeti
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Consultant, Cloud Computing
Job Description & How to Apply Below
About the job:
Service Now Admin /Developer
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- Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of Service Now applications
Collaborate with Platform and Delivery teams to perform Service Now upgrades and patching. Coordinate system updates across different instances, ensure latest patches, and configuration changes
Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed
Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed
Support the administration for Production and non-prod instances
Collaborate with the Production Support and Service Now Operation teams to monitor support cases
Document administrative processes and issues resolution
Working with business line stakeholders to develop clear requirements. Participate in the daily scrum meeting and other related Agile ceremonies
Responsible for performing daily administration, issue resolution, and troubleshooting of the Service Now platform for any reported problems across all instances.
- 3+ Years' experience with Service Now Platform Administration3+ Years of experience with Application
Experience:
Incident, Problem, Change Management, Knowledge, Service Catalog, ITOM/CMDBCurrent Service Now System Administrator certification required
Strong experience in system administration and Java Script Ability to troubleshoot complex technical issues
Experience diagnosing performance related issues
Agile experience
Current Service Now System Administrator (CSA) certification required
Priority consideration given to candidate that possess a current Service Now Certified Implementation Specialist (CIS) for SPM and/or APM certification
- Service Now Development and Administration/Integration Service Now Certified Application Developer
ITIL v3 or ITIL v4
- Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.
- Flexible work options
- 401(k) with 150% match up to 6%
- Employee Share Ownership Plan
- Medical, Prescription, Dental & Vision Insurance
- Life Insurance
- 100% Company-Paid Mobile Phone Plan
- 3 Weeks PTO + 7 Paid Holidays
- Paid Parental Leave
- Adoption, Surrogacy & Cryopreservation Assistance
- Subsidized Back-up Child/Elder Care & Tutoring
- Career Planning & Coaching
- $5,250 Tuition Reimbursement & 20,000+ Online Courses
- Employee Resource Groups
- Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
- Disaster Relief Programs
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a Dev Ops approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
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Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information…
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