IT Quality Assurance Analyst Lead, Digital Technology Solutions

Job Description

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Job Title:

IT Quality Assurance Analyst Lead, Digital Technology Solutions

Posting

Start Date:

6/8/26

Work Arrangement:
Hybrid

Current UC employees must apply internally via Success Factors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more .

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.

Job Overview

Lead and direct activities of members of Software (S/W) Quality Assurance (QA) team as well as planning, design, and execution of systems and applications testing on all software development and maintenance projects in S/W development team. Work collaboratively with all members of development team, support/infrastructure teams, and Business Core Systems (BCS).

Essential Functions

* Lead research, design, integration, and implementation of specialized test technologies to deliver high level of test efficiency and optimized processes for QA/Test activities.

* Maintain hands on engagement in testing current development projects and applications.

* Develop test plans, test cases, test scripts and test reports for software application development projects.

* Execute test cases utilizing targeted test data and report results and exceptions (defects).

* Plan, participate and guide execution of User Acceptance Test with business teams.

* Participate in business/functional requirements development, ensure that defined requirements are testable.

* Participate in defining Acceptance criteria for definition of test completeness and test coverage.

* Document and manage defects process during product development phase.

* Lead defect triage meetings and provide defect status reporting.

* Perform root cause analysis for discovered defects and recommend process improvement for prevention of defects.

* Utilize risk-based testing process to assure that high priority business functions tested first.

* Identify and communicate all risks relative to testing for evaluation by project team.

* Define most effective test strategy for each project based on technology, complexity, scope and timeline.

* Ensure compliance of the application with defined standards and guidelines (security, accessibility, etc.).

* Establish and document measurable test objectives and provide test metrics progress reports to project team.

* Manage daily tasks assignments for multiple test resources on the same project.

* Provide QA/test subject matter expertise for all members of Development team. Maintain technology roadmap and resource planning initiatives for QA team.

* Follow established organizational and departmental standards for reporting time tracking, assigned task resolution and other non-project related activities.

* May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).

* Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

* Associate's Degree

* Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

* N/A

Required Experience

* Five (5) years of relevant experience.

* Expert level knowledge in at least one of the following specialized testing disciplines:

* Functional Test Automation architecture - Expert hands-on knowledge of Test automation tools and scripting/programing. Ability to design and maintain test automation frameworks, build custom libraries and custom objects

* API and web services testing (service-oriented architecture)

* UI/UX design and Accessibility Compliance

* Expert knowledge of WCAG
2.0 AA Compliance Auditing & Testing in enterprise-wide environment

* Information Security test and remediation

* Expert knowledge of Information Security scanning & remediation support in enterprise-wide environment

* CI/CD full cycle test architecture

* Enterprise Data Governance and test data management

* Working knowledge of Waterfall and Agile/Scrum software…