Analyst, Primary Research

Job Summary

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

We’re looking for a Primary Research Analyst to join our Insights & Strategy Team. In this role, you’ll support the design, execution, and analysis of survey-based research that answers key business questions and measures marketing campaign performance.

You’ll partner closely within internal teams to deliver timely, accurate insights that support client campaigns and business decisions. This role is ideal for someone building strong foundational skills in research, analytics, and cross-functional collaboration, with interest in the OTC, CPG, Consumer Health, and digital health space.

• Support end-to-end survey-based research and campaign measurement across assigned clients, including survey development, execution, analysis, and reporting.
• Design, write, and program questionnaires in Qualtrics.
• Translate campaign objectives into research inputs, including assisting in survey design and KPI tracking.
• Clean and analyze survey data using SPSS, R, or similar data analysis tool; manipulate large datasets using Excel.
• Assist in developing clear, visually compelling reports; present findings to internal stakeholders.
• Track project progress, timelines, and deliverables, ensuring visibility into status and next steps.
• Contribute to the development and maintenance of tools, trackers, and knowledge systems (e.g., case studies, benchmarks).
• Help document processes, improve workflows, and contribute to team efficiency through operational improvements.

Analytical Thinking: Strong analytical mindset with strong working knowledge of statistical analysis.

Clear Communication: Excellent written and verbal communication skills to effectively convey complex analytical concepts and details to both technical and non-technical stakeholders. Experience in creating compelling data visualizations is a plus.

Collaborative Mindset: Proven ability to work collaboratively in a cross-functional team environment, including a Sales team.

Attention to Detail: You bring precision to every step—from survey design to final presentation—ensuring clarity and accuracy.

Critical Thinking: Experience thinking through the best approach to solving issues at hand.

• Bachelor’s degree in a related field is required (Psychology, Marketing, Market Research, Statistics, Business). Proven experience (1+ years) in a similar role, preferably in a role allowing ownership of research projects and calendars.
• Familiarity with survey tools such as Qualtrics, Survey Monkey, Decipher, or similar.
• Experience using SPSS/Stata, R, Excel, PowerPoint, and data visualization tools (e.g., Tableau, Looker).
• Experience creating presentation or reports to communicate data and insights.

You’re passionate about turning insights into impact—especially when it comes to improving patient engagement and health outcomes.

• Curiosity & Learning Mindset: You ask “why,” explore beyond the surface, and stay current on trends and methodologies to elevate your work.
• Ownership & Accountability: You take responsibility for your work, follow through on commitments, and manage projects independently.
• Proactive Drive: You bring energy, adaptability, and focus on managing multiple priorities and seeing projects through to completion.

We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more.

Employer is EOE/M/F/D/V.