Desktop Helpdesk Analyst – IT Support & Escalations
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-06-19
Listing for:
Belcan Corporation
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
Belcan Corporation is seeking a Desktop Analyst I in Cincinnati, OH, to provide technical support for business products to internal users. Responsibilities include maintaining a helpdesk presence, answering calls, and actively managing service tickets.
The ideal candidate will possess exceptional customer service skills, a solid understanding of IT systems, and the ability to manage sensitive information. A commitment to service improvement and flexibility in working hours are also essential.
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