More jobs:
IT Service Desk Specialist
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-06-23
Listing for:
Core Specialty Insurance Services, Inc.
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Core Specialty Insurance Services, Inc. is seeking a Service Desk Agent to serve as the initial point of contact for end users seeking technical assistance with PCs, applications, and network issues. This role requires delivering exceptional customer service through effective communication and troubleshooting skills.
As a Service Desk Agent, you will address user issues via phone, chat, and deskside support while maintaining a high level of customer service and ensuring timely resolutions. Relevant IT certifications and experience with Jira and Confluence are preferred.
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