Systems Administrator

Systems Administrator About Encore Talent Solutions

Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success.

We are seeking a Systems Administrator to join our dynamic team. In this role, you will play a key part in supporting, maintaining, and enhancing the organization’s core IT infrastructure, including Windows Server environments, Active Directory, Microsoft 365, virtualization platforms, cloud services, identity management solutions, and enterprise infrastructure technologies.

You will collaborate with infrastructure engineers, security teams, vendors, and business stakeholders to ensure reliable, secure, and efficient operation of enterprise systems while contributing to automation initiatives and infrastructure modernization efforts.

• Monitor, maintain, and support Windows Server environments and enterprise infrastructure systems to ensure availability, performance, and security.
• Administer Active Directory, Group Policy, security groups, user permissions, print services, and related access controls.
• Support Microsoft 365 services, including Exchange Online, Teams, licensing, mailbox administration, user access management, and troubleshooting.
• Manage identity and access management (IAM) processes, including user provisioning, deprovisioning, SSO, MFA, authentication troubleshooting, and identity integrations.
• Support and administer VMware vSphere environments, including virtual machines, hosts, clusters, resource allocation, snapshots, and performance monitoring.
• Provide operational support for Virtual Desktop Infrastructure (VDI) technologies, including VMware Horizon and Azure Virtual Desktop (AVD).
• Support backup, recovery, patch management, security controls, and business continuity initiatives.
• Assist with enterprise storage administration, capacity planning, monitoring, and troubleshooting.
• Administer Azure infrastructure resources, including virtual machines, storage, networking, RBAC, and cloud services.
• Provide operational support for SQL Server environments, including monitoring, backup verification, job review, and connectivity troubleshooting.
• Develop and maintain automation solutions using Power Shell, APIs, and related tools to improve operational efficiency and consistency.
• Respond to alerts, incidents, and service requests while documenting activities, troubleshooting efforts, and system changes.
• Collaborate with vendors, internal IT teams, and business users on infrastructure projects, upgrades, migrations, and technology improvements.
• Participate in an on-call rotation and provide after-hours support as required.

• 3–5 years of Systems Administration experience in an enterprise environment.
• Strong experience administering:
  • Windows Server
  • Active Directory
  • Group Policy
  • Microsoft 365 / Office 365
  • VMware vSphere
• Experience supporting backup and recovery systems and implementing infrastructure security best practices.
• Proficiency with Power Shell scripting and automation.
• Experience troubleshooting enterprise infrastructure, virtualization, cloud, and identity-related issues.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent documentation, communication, and organizational abilities.
• Ability to work independently and collaboratively within a team environment.
• Willingness to participate in an on-call rotation (approximately one week every four weeks).
• Bachelor’s degree in Computer Science, Information Systems, or a related field preferred; equivalent experience will be considered.

• Experience with identity and access management technologies, including:
  • Okta
  • Microsoft Entra  (Azure AD)
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • PKI
  • Active Directory Certificate Services (ADCS)
• Experience with infrastructure automation, APIs, and…