Systems Engineer II, Infrastructure

The Systems Engineer II

Mid‑level technical role responsible for supporting, maintaining, and optimizing enterprise infrastructure across on‑premises and cloud environments. Requires strong troubleshooting capabilities, hands‑on engineering experience, and the ability to manage complex systems spanning hardware, virtualization, storage, and Azure cloud platform. The role plays a key part in incident escalation, system reliability, and driving infrastructure improvements. The Systems Engineer II reports directly to the Infrastructure Systems Manager.

• Serve as an escalation point for Windows desktop support and infrastructure‑related issues, resolving complex incidents.
• Administer and support Windows Server and Linux environments.
• Support VMware virtual infrastructure and associated workloads.
• Support and maintain Azure infrastructure, including Azure resources and permissions.
• Administer and troubleshoot enterprise storage systems (Isilon and Pure arrays).
• Provide support for Dell server hardware, including diagnostics and lifecycle management.
• Support backup and recovery systems (Commvault).
• Support Microsoft PKI infrastructure, including certificate lifecycle management.
• Deploy and support containerized workloads (Docker / Kubernetes) where applicable.
• Perform root‑cause analysis and implement long‑term fixes for recurring issues.
• Monitor system performance and proactively identify optimization opportunities.
• Participate in infrastructure upgrades, migrations, and hardware refresh initiatives.
• Collaborate with network, security, application, and service desk teams to support enterprise systems.

• 2+ years of experience in systems engineering or infrastructure support.
• Desktop support escalation experience (Tier 2/3 or equivalent).
• Windows Server administration.
• Linux administration.
• VMware (vSphere/ESXi) experience.
• Azure infrastructure experience (IaaS/PaaS fundamentals, hybrid environments).
• Dell server hardware experience, including RAID and storage concepts.
• Experience with enterprise storage platforms (Pure and Isilon).
• Backup and recovery systems (Commvault).
• Microsoft PKI / certificate services experience.
• Docker / Kubernetes / containerization fundamentals.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Ability to work independently on escalated issues and assigned systems.
• Power Shell or scripting/automation experience.
• Monitoring tools (SCOM, Azure Monitor, etc.).
• Experience in hybrid Exchange or Microsoft 365 environments.
• Experience with infrastructure standardization and automation initiatives.
• Familiar with regular expressions.

4‑year degree in IT or related field (or equivalent experience).

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.