Senior Salesforce Systems Administrator

About Rumpke

Rumpke is a family‑owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

The Senior Salesforce Systems Administrator is responsible for the advanced administration, optimization, governance support, and operational leadership of Rumpke’s Salesforce platform. This role serves as a senior‑level technical administrator supporting a rapidly evolving enterprise Salesforce environment across Sales, Marketing, Customer Service, Operations, and Revenue functions.

• Lead administration and governance of user access, profiles, roles, permission sets, and sharing/security models in alignment with enterprise security standards.
• Partner with Product Owners, Business Analysts, Architects, and business stakeholders to translate business requirements into scalable declarative Salesforce solutions.
• Review and validate configuration changes to ensure alignment with architecture standards, naming conventions, technical debt reduction strategies, and platform scalability goals.
• Document and execute configuration changes and support activities in accordance with IT change‑control and governance processes.
• Mentor and train junior Salesforce System Administrators, act as platform SME, and own medium‑to‑high complexity platform enhancements.
• Support Salesforce release management processes, including deployment coordination, regression testing, sandbox management, and production validation activities, lead release readiness activities, and perform enterprise impact analysis/risk assessments.
• Provide advanced troubleshooting and root cause analysis for platform defects, integration issues, automation failures, and user‑impacting incidents.
• Create and maintain technical documentation, data dictionaries, configuration standards, operational procedures, KPIs, and knowledge base articles.
• Develop and maintain advanced reports, dashboards, and reporting structures to improve operational visibility and executive reporting.
• Design and implement advanced flows, security models, automated frameworks, dynamic forms/pages, complex validation logic/rules, assignment logic, and approval processes.
• Configure and maintain Salesforce metadata, including custom fields, objects, record types, page layouts, and list views, to support approved and evolving business processes.
• Participate in CAB and ARB processes and enforce configuration and documentation standards.
• Lead data quality initiatives, review configurations for best practices, define reporting standards and dashboard strategies, and identify platform risks.
• Administer user access, including user setup, updates, deactivation, roles, profiles, and permission sets, in alignment with security and governance standards.
• Support onboarding and offboarding processes, including reassignment of record ownership for users who leave the organization.
• Partner with Salesforce implementation vendors and internal IT teams to resolve configuration defects and support enhancements.
• Serve as the primary day‑to‑day administrator for a live and expanding Salesforce environment, providing advanced (Tier
  3) support.

This position will not manage employees.

• User and access management (profiles, roles, permission sets)
• Salesforce configuration (fields, objects, page layouts, record types)
• Declarative automation using Salesforce Flows and validation rules
• Report and dashboard creation, including custom report types
• Troubleshooting and resolving configuration‑related defects
• Ability to document changes and follow change‑control processes
• Ability to collaborate effectively with Product Owners, business stakeholders, and…