Enterprise Technical Specialist

Responsible for the technology infrastructure within enterprise locations. Drive technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time and within budget. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Oversee overall technology deployments from end to end spanning multiple disciplines
• Provide direction and partnership for project completion within each discipline to manage hardware installations, budget(s), vendor partnerships, milestones, and enterprise rollout schedules
• Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
• Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
• Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
• Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
• Mentor entry level talent on multiple disciplines
• Coach and provide technology expertise to end users to create collaborative solutions
• Continuously develop efficiencies that enable process improvement, change management, and growth within enterprise locations
• Capture annual infrastructure refresh needs, manage expenses, and identify cost savings
• Travel independently to enterprise locations
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Any proven administrative and project management skills
• 2+ years of experience in supporting a specific technology domain or system
• Advanced knowledge of Microsoft products
• Ability to collaborate in a team environment
• Ability to articulate technology information to all levels of the organization
• Advanced communication skills to effectively share information with business leaders and stakeholders
• Advanced knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles

Desired

• Bachelor's Degree in a technology discipline
• Retail technology knowledge
• Experience as a project manager

• Job Identification 206687
• Job Category Kroger Technology & Digital & Alternative Business
• Locations 11450 Grooms Rd, Blue Ash, OH, 45242, US (On-site)

We offer comprehensive benefits to support your well‑being, including physical, emotional, financial and more. It includes:

• A wide range of healthcare coverage: medical, dental, vision, and prescription through company plans or collective bargaining agreement plans
• Flexible scheduling in full‑time and part‑time roles with paid time off, holidays, and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through Employee Assistance Program and confidential financial tools and coaching
• Valuable associate discounts on purchases, including food, travel, technology and more
• Up to $21,000 in tuition reimbursement over your career through a continuing education program
• Vast potential for growth through training programs and diverse career pathways