C2C – Technical Business Analyst

Role:
Technical Business Analyst

Location:

Vermont

Skills:

Medicaid and Healthcare experience

Experience:

10+

• Minimum 10 years’ experience working on large technical issues such as performance, functionality, technical platforms, industry and technical standards

• Perform application design activities (e.g. writing functional designs) portions of technology blueprint and technical design activities, as well as portions of technology build, test and deployment.
• Apply considerable support, development, and implementation experience, deep understanding of underlying technologies, business process expertise and support process knowledge to interact with a broad spectrum of stakeholders as they encounter issues during various lifecycle phases.
• Examine technical and functional areas and suggest / create diagnostics and troubleshooting tools.
• Coordinate with software vendors to perform investigations on all application issues and provide effective resolutions for same and assist all team members in evaluating technical processes and provide effective interface with vendor partners.
• Recommend effective system modifications to improve efficiency and reduce cost of all operations. Determine appropriate procedures for all Information Technology.
• Provide technical support to system users and support staff.
• Draft and promote technical change requests.