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Technical Consultant – Patient Monitoring
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Responsibilities
- Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
- Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
- Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
- Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies.
- Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues.
- Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures.
- Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes.
- 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Foundational understanding of IT systems, networking concepts, and technical troubleshooting; computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification).
- Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience;
Bachelor’s degree preferred. - Must be able to travel for business (approximately 75% travel across specified geography required).
- System Performance Diagnosis
- Network Issue Resolution
- Application Troubleshooting
- Installation and Configuration
- Integration and Testing
- Collaboration
- Communication
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
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