IT Systems Administrator

Position Summary

We are seeking a motivated IT Systems Administrator to support the day-to-day operation of our manufacturing and business technology systems. This position serves as the primary on-site IT resource, providing technical support to users while maintaining Windows servers, Microsoft 365, networking equipment, cybersecurity tools, and other business systems. As part of a growing organization, the role will also collaborate with corporate IT teams to support enterprise technologies and implement company standards.

This position offers the opportunity to work across a broad range of technologies in a collaborative manufacturing environment. You'll support end-user computing, Microsoft 365, Windows infrastructure, networking, cybersecurity, and manufacturing technology while partnering with corporate IT teams to implement enterprise solutions and support continuous improvement.

• Provide responsive technical support for end users, including computers, software, printers, and mobile devices, and other business technology.
• Provision and deprovision user accounts, computers, mobile devices, and system access.
• Administer Microsoft Active Directory, Microsoft 365, Entra , Group Policy, and related services.
• Maintain Windows workstations, servers, virtualization platforms, backups, and storage systems.
• Support firewalls, switches, wireless networks, VPN connectivity, and other network infrastructure.
• Support business applications, including ERP, engineering, manufacturing, and productivity systems.
• Install updates, firmware, security patches, and system upgrades for supported hardware and software.
• Assist with cybersecurity initiatives including endpoint protection, vulnerability remediation, account security, and compliance activities.
• Document systems, procedures, and technical changes.
• Coordinate with vendors and corporate IT teams to troubleshoot issues and implement infrastructure improvements.
• Cross-train on systems supporting multiple company locations and provide backup support for remote sites as needed.
• Participate in an on-call rotation or respond to critical issues outside normal business hours when required.

• Associate's degree in Information Technology, Computer Science, or equivalent experience.
• 5+ years of progressively responsible experience supporting Windows-based business environments.
• Experience administering:
  • Windows Server
  • Active Directory
  • Microsoft 365
  • Windows 10/11
  • TCP/IP networking
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple tasks while providing excellent customer service.

• Experience with virtualization platforms (Hyper‑V).
• Experience managing firewalls, switches, and wireless infrastructure.
• Experience with Microsoft Entra , Intune, Microsoft Defender, or other cloud management platforms.
• Experience supporting manufacturing or industrial environments.
• Familiarity with cybersecurity frameworks such as NIST SP 800‑171, CMMC, or similar compliance requirements.
• Relevant Microsoft, Palo Alto, CompTIA, or other industry certifications.

• Enjoys solving technical problems.
• Takes ownership of issues until they are resolved.
• Is organized, detail-oriented, and systematic.
• Communicates well with both technical and non-technical users.
• Learns new technologies quickly.
• Works well independently while collaborating with a larger IT team.
• Understands that great IT is measured by enabling users to do their jobs successfully.

• Ability to lift and move computers, printers, monitors, and other equipment up to 50 pounds.
• Ability to occasionally work in production, warehouse, or office environments while supporting technology systems.