AI Platform User Experience Designer

Job Title

AI Platform User Experience Designer

U.S. Bank is seeking an AI Platform User Experience Designer to join our AI Platform team. As a UX Designer, you will lead the journey of building an enterprise self service Portal that will serve as a gateway for Enterprise AI services. Responsible for leading and collaborating with other User Experience disciplines (Project Management Office, Research & Testing, Interaction Design, and Visual Design) to identify and execute against both the strategic and tactical content needs for various projects on multiple, interactive platforms.

Provides training and guidance to content developers and stakeholders to improve understanding of and promote adoption of the content strategy model. Produces and monitors online content strategies, including voice and tone, customer and business-centric site goals, and identification and prioritization of site content. Evaluates and promotes methods to improve content lifecycle process. Analyzes, recommends and implements practices to increase efficiency and effectiveness of content development and production methods.

Produces and/or supervises the creation of all deliverables (content inventories, audits, competitive reviews, content strategy briefs, content work plans, content matrices, copy documents, and optimization/lifecycle plans), as required on a project-by-project basis.

Basic Qualifications:

• Bachelor's degree, or equivalent work experience
• Typically eight or more years of content strategy or related experience

Preferred Skills/

Experience:

• Thorough knowledge of information architecture, interactive design principles, web usability, and online marketing and business needs
• Demonstrated ability to work collaboratively across a wide range of stakeholders in a fast-paced, deadline-driven environment
• Effective verbal and written communication and interpersonal skills
• Proven ability to respond flexibly to changing priorities
• Effective leadership skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $ - $