AI Platform User Experience Designer

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

U.S. Bank is seeking an AI Platform User Experience Designer to join our AI Platform team. As a UX Designer, you will lead the journey of building an enterprise self service Portal that will serve as a gateway for Enterprise AI services.

Responsible for leading and collaborating with other User Experience disciplines (Project Management Office, Research & Testing, Interaction Design, and Visual Design) to identify and execute against both the strategic and tactical content needs for various projects on multiple, interactive platforms. Provides training and guidance to content developers and stakeholders to improve understanding of and promote adoption of the content strategy model.

Produces and monitors online content strategies, including voice and tone, customer and business-centric site goals, and identification and prioritization of site content. Evaluates and promotes methods to improve content lifecycle process. Analyzes, recommends and implements practices to increase efficiency and effectiveness of content development and production methods. Produces and/or supervises the creation of all deliverables (content inventories, audits, competitive reviews, content strategy briefs, content work plans, content matrices, copy documents, and optimization/lifecycle plans), as required on a project-by-project basis.

• - Bachelor's degree, or equivalent work experience
• - Typically eight or more years of content strategy or related experience

• - Thorough knowledge of information architecture, interactive design principles, web usability, and online marketing and business needs
• - Demonstrated ability to work collaboratively across a wide range of stakeholders in a fast-paced, deadline-driven environment
• - Effective verbal and written communication and interpersonal skills
• - Proven ability to respond flexibly to changing priorities
• - Effective leadership skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to…