Business Analyst

Business Analyst

We are looking for a Business Analyst to support enterprise application initiatives and connect operational teams, technology partners, and internal stakeholders in Cincinnati, Ohio. This long-term contract position focuses on improving workflows, translating business needs into clear requirements, and helping deliver solutions that support efficiency, scalability, and a strong user experience. The role may be performed remotely or in a hybrid arrangement for the right candidate, with travel up to 25% domestically and internationally.

Responsibilities:

• Analyze current business operations and system workflows to identify inefficiencies and recommend practical process improvements that align with organizational goals.
• Gather, define, and document functional and business requirements for enhancements, new applications, and process changes across cross-functional teams.
• Act as the primary link between business units, IT teams, and external vendors to ensure solution design and delivery meet operational needs.
• Work with development and technical teams to clarify requirements, evaluate enhancement requests, and help prioritize work based on business impact and user value.
• Create test strategies and detailed test scenarios, support quality assurance activities, and review outcomes to confirm solutions meet documented expectations.
• Coordinate stakeholder engagement and approval activities before releases, helping ensure readiness for system updates and process changes.
• Support implementation efforts by assisting with deployment planning, user training, adoption strategies, and post-launch issue resolution.
• Provide ongoing support for system conversions, upgrades, and enhancements while helping maintain a positive experience for end users.
• Build strong relationships with internal customers and guide change management efforts to improve adoption, satisfaction, and long-term success of new tools and processes.