Disaster Recovery Program Manager

About the Role:

The Disaster Recovery Program Manager will work with a cross functional team to help design and develop the Disaster Recovery and Resiliency Program. They will be involved in all areas from creation and design to implementation and measurement, including training and monitoring.

What’s in it for you:

Competitive base salary + performance bonuses

Advancement opportunities with aggressive and structured career pathsA culture of continuous education and technical training with reimbursements available

Hybrid work environment with the ability to work remotely 40 hours per month

Comprehensive benefits package

Health, dental and vision coverage
401(k) with company match

Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work and voted a  Computerworld Best Places to Work in ITWhat you’ll be doing:

Responsible for the ownership, management, oversight and continuous improvement and maturity of the Disaster Recovery and Resiliency Program, including working with IT teams and key business continuity stakeholders to ensure critical recovery strategies are designed, tested and implemented

Own and maintain the enterprise Business Continuity Plan (BCP), reviewing and updating it at least annually with leadership review and signoff

Effectively collaborate with senior business unit management in the definition, prioritization and support of key business recovery requirements and objectives

Translate business operations recovery requirements into action-oriented plans, programs, data center infrastructures and recovery testing strategies

Work cross-functionally with senior leadership and teams across entities to define and implement business impact assessments, coordinate and lead business continuity and disaster recovery tabletop exercises, identify and prioritize remediation efforts and track completion

Plan, schedule and facilitate regular tabletop exercises and simulations to validate recovery procedures and ensure organizational readiness

Partner with entity and functional leads to implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data while identifying program improvements

Own remediation items identified in exercises and assessments, collaborating with partner teams to design new processes and policies that close gaps Track any incoming roadmap and emergent events requiring changes to support levels through regular collaboration with various teams and product leadership

Establish training with business and IT functional teams to test operational resilience of programs

Outline and manage a distribution strategy to ensure the continuity and recovery action plans are correctly secured, distributed and available under all disaster scenarios

Deliver 24/7 on-call support for any emergency that may necessitate the activation of all or part of the organization's continuity and recovery action strategies

Define, prioritize and ensure proper documentation of sequencing, testing and validation of recovery plans

Ensure BCP/DR framework remains modern and applicable to the organization’s ever changing company operations and risk profiles

Provide continuous improvement, leadership and support to drive KPIs for resiliency and restoration

What you need:

Bachelor’s Degree in a related area or equivalent experience, plus 7+ years of experience

High level of expertise in developing and managing Business Continuity and Disaster Recovery Plans required, including Recovery Point Objective (RPO) and Response Time Objective (RTO)
Familiarity with Business Continuity Management (BCM) platforms including Everbridge BCIC to support continuity planning, mass notifications and coordinated incident response

Experience working in hybrid cloud environments, particularly Microsoft Azure alongside on-premises infrastructureA strong understanding of how the full technology stack fits together—from infrastructure to databases to applications—to identify potential gaps in DR planning

Working knowledge of backup and recovery technologies such as Zerto and Cohesity Expanded technical knowledge of…