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Desktop & IT Help Desk Specialist - 365 & Hardware

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Socket.dev in Cincinnati, OH is seeking a proactive Help Desk Support Specialist to join our team. This full-time role involves managing helpdesk tickets, supporting end users, and handling staging and deployment of hardware for new hires.

You will provide both remote and on-site support, troubleshoot hardware and software issues, and maintain accurate documentation of assets. Travel to customer sites will be required to install and configure equipment.

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