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Service Desk Analyst — Training, PTO

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Encore Technologies
Apprenticeship/Internship position
Listed on 2026-08-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 28000 USD Yearly USD 25000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Analyst — Training, Bonuses & PTO

Encore Technologies in Cincinnati seeks a Front Line IT Support Specialist to document and resolve technical issues across hardware, software, and networks. Youll follow standard processes, ensuring accurate issue logging and escalation when needed.

Youll deliver best-in-class customer service, log contacts in ITSM tools, and troubleshoot using knowledge bases. Flexible hours, two-week training, and benefits support your growth.

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