Help Desk Specialist
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-08-28
Listing for:
Tier4 Group
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Desktop Support Specialist for an enterprise client. Phone/email support, ticket management, troubleshooting, documentation are the core skillset required.
Responsibilities- Windows 10
- Microsoft O365 Suite
- Working knowledge or familiarity with Active Directory
- Basic Networking
- Working knowledge or familiarity of Software Deployment tools (SCCM)
- Quality research skills to aid in troubleshooting and resolution of user problems.
- Experience using ticketing systems for incident and request management.
- CompTIA A+ Certification
- Previous Customer Service Experience
- Knowledge of ITIL processes.
The rate will be between $20-$23 W2/HR (based on experience). 12 month contract (health benefits available for purchase).
Equal Opportunity StatementTier4 Group is committed to diversity and inclusivity.
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