System Administrator ; Cloud), Digital Technology Solutions

Current UC employees must apply internally via Success Factors

Founded in 1819, the University of Cincinnati ranks amongthe nation’s best urban public research universities. Home to morethan 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “themost ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big
12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC,next is all of us. Learn more .

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making animpact, and fostering an environment where staff and faculty arekey contributors to UC’s success.

The System Administrator 2 (Cloud) position is a member ofthe System Administration Team at the university and as suchsupports, maintains, monitors and implements the university'senterprise systems and services within GCP, AWS and Azure cloud environments.

This position works with senior members of the System Administration staff to provide incident support, fulfill customer requests, and participate in the deployment of systems and services as part of the department's ongoing initiatives. This is an intermediate level professional System Administration positionreporting to the System Administration Manager within centralIT.

• Support and deploy technology to support services provided by central IT, including data storage, Active Directory,DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technicalcomplexity of the systems and services.
• Configure, maintain and manage enterprise classstorage and server hardware, software and services. Travelthroughout the university’s campuses and to other remote facilities as necessary.
• Monitor utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements.
  
  Collaborate with clients, technical staff and vendorson service request fulfillment.
• Troubleshoot system failures escalating to seniortechnicians or vendors as appropriate; monitor incoming incident reports and collaborate with departments and end users to resolveproblems.
• Participate in 24x7 on call rotation responding toservice outages as defined in the department’s standard operating procedures; serve as the initial System Administration escalationcontact for Tier 1 (help desk) support while oncall.
• Develop and maintain documentation for systems and services, managed by the department, to be used by other engineersor the university community.
• Ensure the security of the university’s shared services by implementing the policies and practices that preventand monitor unauthorized access, misuse or denial of service to acomputer or other network-accessible resources.
• Serve as a competent professional sharing attainedknowledge with peers.
• Performs related duties based on departmental need.
  
  This job description can be changed at any time.

• Bachelor's Degree in Information Technology,Computer Science, Information Systems, or a related field.
• Six (6) years of relevant work experience and/orother specialized training can be used in lieu of education requirement.

• Valid Driver’s License

• Experience with implementing enterprise class ITtechnologies
• Advanced working knowledge of computer systems, IAM,security, network and systems administration, data storage systems related to GCPAWSAzure cloud technologies
• Advanced work experience with GCP, Terraform, Ansible,Git Hub, Kubernetes, Docker
• Strong critical thinking and decision-making skills
• Excellent project…