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Advanced IT Service Desk Analyst II

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Great Day Improvements, LLC
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 23.72 - 33 USD Hourly USD 23.72 33.00 HOUR
Job Description & How to Apply Below

Great Day Improvements, LLC is seeking an IT Service Desk Analyst II to support onsite operations in Cincinnati, OH. The role resolves complex incidents, provides advanced technical support, and helps mature Service Desk practices across the organization.

The ideal candidate will have strong Windows and Microsoft 365 skills, experience with endpoint management tools, and a track record of enabling efficient incident resolution and knowledge sharing.

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