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Senior Service Desk Technician – IT Support & Mentoring

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: The Salvation Army
Full Time position
Listed on 2026-09-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

The Salvation Army in Cincinnati is seeking an experienced IT Help Desk Specialist to deliver end-user support across desktops, laptops, and mobile devices, ensuring reliable operation of the technology environment. You will resolve incidents, assist with network connectivity, and manage user accounts within a structured ITIL framework.

Ideal candidates have 3+ years of enterprise IT support, strong Microsoft 365 knowledge, and experience with identity management and security best practices.

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Position Requirements
10+ Years work experience
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