JIRA Administrator
Listed on 2026-09-10
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IT/Tech
IT Business Analyst, Systems Administrator, IT Support, IT Consultant
We are seeking an experienced JIRA Administrator with a strong focus on Jira Service Management (JSM) to support and enhance our IT service management (ITSM) processes. The ideal candidate will be responsible for configuring, administering, and optimizing JIRAService Management to improve workflows, automation, and reporting for IT support and business teams.
Key Accountabilities/Deliverables:- Jira Administration & Configuration:
- Service Management & ITSM Support:
- Integration & Automation:
- Reporting & Analytics:
- User Training & Support:
- Knowledge of JIRA Insight Asset Management and its application in IT asset tracking.
- Strong understanding of IT Service Management (ITSM) principles and frameworks (e.g., ITIL).
- Familiarity with Atlassian Access and user identity management.
- Bachelor degree in Computer Science or related field, or equivalent work experience.
- 3+ years of experience as a JIRA Administrator, with a strong focus on JIRA Service Management.
- Hands-on experience configuring JIRA workflows, automation, SLAs, and service portals.
- Experience integrating JIRA with third-party tools such as Confluence, Slack, and monitoring systems.
- Experience with JIRA Data Center and cloud migrations.
- Proficiency in JQL (JIRA Query Language), scripting tools (Scriptrunner, Groovy), and API integrations.
- Experience working in Agile and Dev Ops environments is a plus.
- JIRA certifications (e.g., Atlassian Certified JIRA Administrator) are highly desirable.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.
#LI-Hybrid
At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.
We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan;
Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
- medical, dental, vision, and life insurances
- short and long-term disability
- a Company-match of 100% of a 6% contribution 401(k) plan
- an Employee Assistance Plan
- Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
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