Oracle Fusion Functional Manager

Job Description Summary

The Oracle Fusion Functional Manager connects operator needs and functional process requirements to the way the digital project is configured, used and improved to deliver value to the business. This role combines people leadership with functional ownership to ensure Oracle Fusion effectively supports requisitioning, approvals, purchasing, supplier-related processes, reporting, compliance, and continuous improvement.

The Oracle Fusion Functional Manager connects operator needs and functional process requirements to the way the digital project is configured, used and improved to deliver value to the business. This role combines people leadership with functional ownership to ensure Oracle Fusion effectively supports requisitioning, approvals, purchasing, supplier-related processes, reporting, compliance, and continuous improvement. The manager leads a team, sets priorities, develops talent, and ensures high-quality execution across operational support, testing, enhancement delivery, and long-term roadmap planning.

This role serves as a key link between procurement, digital technology, compliance, and connected system teams to deliver stable, compliant, and scalable procurement solutions.

• Lead, coach, and develop a team responsible for Oracle Fusion procurement functional support and ownership.
• Set clear goals, roles, responsibilities, and performance expectations for team members.
• Build team capability in procurement processes, Oracle Fusion functionality, testing, issue resolution, and stakeholder management.
• Provide prioritization and workload management across operational support, enhancements, projects, and strategic initiatives.
• Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
• Support hiring, onboarding, talent development, and succession planning as needed.

• Own Oracle Fusion functionality supporting procurement business processes, including:
  • System Performance
  • User ticket support
  • Purchase order creation, maintenance, and change management
• Ensure system usage, process design, and business rules align with procurement policies and business needs.
• Serve as the primary leader for functional decisions related to Oracle Fusion procurement processes, standards, and improvements.

• Oversee access management for Oracle Fusion procurement users, including role alignment, user access reviews, and control compliance.
• Ensure procurement workflows and transactions align with internal controls, policy requirements, and audit expectations.
• Lead governance for approval structures, process controls, and role-based access within procurement.
• Partner with compliance, audit, and security stakeholders on documentation, evidence gathering, and remediation plans.

• Lead day-to-day functional support for Oracle Fusion procurement activities.
• Ensure timely and effective resolution of user issues, system/process defects, and transaction exceptions.
• Monitor operational health across requisitions, approvals, purchase orders, receiving coordination, and related reporting.
• Establish and sustain standard work for recurring procurement support processes.
• Drive process improvements that improve compliance, user experience, and operational effectiveness.

• Ensure the team provides strong functional support to procurement users.
• Oversee ticket management, escalation handling, root cause resolution, and communication to stakeholders.
• Ensure development and maintenance of training materials, job aids, and user guidance.
• Support users through releases, process changes, and adoption of new functionality.
• Promote consistent service levels and a customer-focused support model.

• Lead functional coordination across Oracle Fusion and connected systems supporting procurement processes.
• Oversee requirements and issue management involving systems such as:
  • APS / Centerpiece
  • Supply Line
  • SSS
  • CLM
• Ensure data integrity, transaction continuity, and effective issue resolution across system interfaces.
• Evaluate business impact of upstream and downstream process or system changes.

• Ensure effective functional testing for Oracle Fusion procurement updates, patches, fixes, and enhancements.
• Oversee development of end-to-end test scenarios that cover…