Technical Project Manager

About KPI:

KPI Solutions specializes in warehouse automation, material handling equipment integration, and supply chain optimization software. We deliver end-to-end solutions including WMS, WCS, WES, and custom integration services to clients across e-commerce, 3PL, retail distribution, manufacturing, and other logistics-intensive industries.

We are looking for a motivated and talented Technical Project Manager who wants to make an impact now and build a career path for the future.

The Technical Project Manager will plan, establish, and manage technical projects and will serve as a liaison between the business and technical aspects of assigned projects. They align projects with customer needs and requirements, construct detailed work plans, achieve milestones, and communicate the results across a stakeholder audience. They organize projects with the goal of getting them completed on time and within budget

· Drive projects from Inception to delivery managing budget, timelines, and quality goals. Identify, analyze, mitigate, and proactively respond to project, financial and operational risks.

· Execute delivery process so that the distributed resources can work as an effective, objective driven and collaborative global team.

· Provide leadership and help foster a work culture that recognizes, supports individual differences in work styles, personalities, cultures and values to maximize team performance and effectively achieve team goals.

· Putting in place a continuous improvement program with focus on identifying and implementing best practices, measuring performance and drive improvements.

· Leverage the existing tools or put in place new ones to ensure effective execution of projects.

· Helping manage vendor relationships, contract negotiations, new vendor selection processes, renewal solutions, maintenance and support.

· Certified in any agile project methodology, SAFE methodology preferred.

· Demonstrated ability in managing a global delivery model

· Demonstrated ability to define, manage and measure Global IT delivery processes

· Strong leader with proven ability to manage resources, both FTE and Vendor; develop a high-performing team of IT Professionals.

· Strong analytical and problem resolution skills; able to multitask and prioritize effectively.

· Strong interpersonal and facilitation skills; ability to forge consensus among competing constituents on critical and time sensitive issues.

· Management style that exhibits high energy, efficiency, collaboration, candor, openness and a result orientation.

· Ability to deal with ambiguity.

· Key personal characteristics include being Ethical and values driven; innovative and open to different ideas/viewpoints.

· Strong attention to detail and excellent problem-solving skills.

· Bachelor’s degree in Information Technology, Cybersecurity, Business, or related field is required.

· PMP certification is a plus.

· At least 2-3 years of related project management or account implementation/account management experience.

· Excellent analytical, logical thinking, and problem-solving skills.

· Excellent verbal and written communication skills.

· Thorough understanding of project management principles and planning.

· Thorough understanding of information technology procedures and practices.

· Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.

· Ability to adapt to change.

· Extremely proficient in Microsoft Office Suite or related software program.

· Extremely organized with great attention to detail.

· Excellent customer service skills.

· Knowledge and experience using project management software.

· Ability to act as a team player.

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