Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This is an in-person role in an independent agency environment where you will have ownership of accounts, support producers, and play a key role in client retention and agency efficiency. This position is ideal for a professional with a strong background in commercial lines servicing who thrives in a client-facing role.

Commercial Lines Account Manager — this role involves managing client relationships, servicing commercial lines, and supporting producers to ensure high-quality service and retention.

• Salary Range: $62,000 – $85,000 base, depending on experience
• Benefits:
  Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

• Manage renewals, endorsements, certificates, and claims support for commercial lines clients
• Assist with quoting new and renewal business
• Coordinate with carriers and maintain accurate files in the agency management system
• Identify coverage gaps and recommend appropriate solutions
• Provide exceptional client communication and support to maintain strong relationships
• Support producers with account management, submissions, and follow-ups
• Contribute to agency efficiency and client retention through organized and proactive service

• Licensure:
  Active Ohio Property & Casualty license required
• Experience:
• Minimum of 2+ years in commercial lines servicing
• Background in independent agency environments preferred
• Experience with small to middle-market commercial accounts
• Skills:
• Proficiency in managing renewals, endorsements, certificates, and claims
• Strong organizational and communication skills
• Familiarity with agency management systems preferred
• Education:
  
  Professional development in insurance or related fields is a plus