National General Adjuster

Primary

Purpose:

To handle losses or claims nationally regardless of size, including having the ability to address any complex adjustment issue and any medium sized and relatively complex National Account.

• Examines insurance policies, claims, and other records to determine insurance coverage.
• Administers and reconciles complex catastrophic claims for property.
• Interviews, telephones, or corresponds with claimant(s) and witnesses regarding claim.
• Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revises case reserves in assigned claims files to cover probably costs.
• Prepares loss experience reports to help determine profitability and calculates adequate future rates.
• Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.

• Performs other duties as assigned.
• Travels as required.

• Education and Licensing:
  Bachelor's degree from an accredited college or university preferred. Must have earned the IIA‑AIC designation and be actively pursuing another professional insurance designation.
• Experience:
  
  Five (5) years of related experience or equivalent combination of education and experience required.
• Skills & Knowledge:
  Strong oral and written communication, including presentation skills; PC literate, including Microsoft Office products; strong customer service skills; attention to detail and accuracy; good time management and organizational skills; ability to work independently or in a team environment; ability to meet or exceed performance competencies.

• When applicable and appropriate, consideration will be given to reasonable accommodations.
• Physical requirements:
  
  ability to stand and/or walk for long periods of time; ability to kneel, squat or bend; ability to work outdoors in hot and/or cold weather conditions; ability to climb, crawl, stoop, kneel, reach/working overhead; ability to lift/carry up to 50 pounds; ability to push/pull up to 100 pounds; ability to drive up to 4 hours per day; ability to use manual dexterity continuously.
• Auditory/Visual: hearing, vision and talking.

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $80k–$110k. A comprehensive benefits package is offered including medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

We are an Equal Opportunity Employer and a Drug‑Free Workplace.